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Tuscumbia Utilities is a customer-oriented organization that takes pride in knowing their customers as individuals. This is one of the advantages to serving a small town community.
Every employee at Tuscumbia Utilities continually strives to provide these "at home" customers with reliable, quality, and dependable services at the least cost possible. Whatever your utility concerns are, you can call us and receive a timely response to your inquiries.
If more information is needed, please Email Tuscumbia Utilities or call us at (256) 383-0321. Thanks for being a customer of Tuscumbia Utilities!
All bills are due by the 22nd of each month to avoid a penalty. If unpaid 10 days after the penalty date service may be discontinued without further notice.
The deposit for residential service is $200. There is also a $25.00 non-refundable administrative fee. Therefore, in most cases you would need $225.00 to establish service. Commercial service deposit is one month’s average bill.
Monday through Friday, 8:00 a.m. to 4:30 p.m.
Your deposit will be applied to your final bill. For example, if your deposit is $200 and your final bill is $150, we will retain $150 from your deposit and refund you $50. If your deposit is $200 and your final bill is $300, we will retain $200 from your deposit and bill you for the remaining $100.
You can call (256) 383-0321 24 hours a day, 7 days a week, 365 days a year. During normal business hours you will be connected to one of our Customer Service Representatives. After hours, weekends and holidays you can choose to connect to our after hours dispatch or leave a voicemail.
